Know the gap

Use practical evidence against defined requirements to identify a development need. A support signal or a course record alone is not enough to establish it.

Understand the coverage

Map existing training activities to relevant skills and work contexts. This makes covered capabilities and missing coverage visible, without assuming that a course title tells the whole story.

Recommend, then reassess

Recommend an existing activity that covers the measured gap and explain why it fits. Coverage is not a guarantee of learning effectiveness or financial return. Use later practical evidence to understand what changed.

Keep exploring

From repair-support signals to targeted skills assessment.Why course completion does not establish practical competence.