Know the gap
Use practical evidence against defined requirements to identify a development need. A support signal or a course record alone is not enough to establish it.
Understand the coverage
Map existing training activities to relevant skills and work contexts. This makes covered capabilities and missing coverage visible, without assuming that a course title tells the whole story.
Recommend, then reassess
Recommend an existing activity that covers the measured gap and explain why it fits. Coverage is not a guarantee of learning effectiveness or financial return. Use later practical evidence to understand what changed.
